Soft Surroundings Review: First Time Shopping At Soft Surroundings

My goal at Soft Surroundings was to find something comfortable to wear for an upcoming summer outing. Since Soft Surroundings touts their goal as offering things that will make your life cozy and comfortable, I thought I’d give them a try.  Continue reading for my complete Soft Surroundings review.

There are four retail locations in addition to their online Soft Surroundings Outlet. Everything from jewelry to bedding to clothing to shoes can be found on their pages. They even have a small selection of music available.

In dresses, which was the focus of my visit, there are many styles to chose from. I was looking for something that would be comfortable to wear but elegant as well. I was happy to find that I had many options available to me. And, the prices seemed reasonable as well. A nice feature is the video they offer on many of the styles. You can see the dress on a model. She moves around in the piece so you can get an idea of its drape and flow. What is also helpful are the customer reviews for each product. You can see what purchasers have to say about the product to help you make a more informed decision about whether or not you would like to buy it.

If you have any questions about the product you are looking at, the website offers a live chat option so you can get immediate answers, although there is plenty of product information offered right on the site, such as length of dresses, fabric information, and sizing charts, which will probably answer most people’s questions.

The order process is simple and straight forward. You choose the color and size of the product. There are misses, petites, talls and women’s sizes to choose from offering a vast array of sizing options. There is even a “softness” rating on each product. The scale runs from 1 to 3 with 3 being the softest.

Shipping costs are a bit pricey. I found that for an $89 dress, shipping charges were $11.95 for standard shipping (3-5 days). You have the opportunity to upgrade shipping to 2-4 day delivery for another $2 with more expedited options available as well. I searched online coupon offerings at and found that while free shipping coupon codes are sometimes available, none were presently being offered. Saving $12 would have been nice!

When you check out you are given the option of creating an account, which might be worthwhile if you plan to be a frequent shopper, or checkout as a guest.

Soft Surroundings has a customer-friendly exchange policy. They include a return label with your order. Should you wish to make an exchange, they will pay for it. Returns are made easy as well although the postage fees are on you.

We received our order promptly. The dress was as described and was given many compliments when it was worn. Soft Surroundings made my shopping experience fun and fruitful!

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